When damage has occurred to your electrical service, sometimes it can be confusing to know who is responsible for what. Overhead power lines create the most problems and confusion when speaking of electrical outages at the home.
Generally speaking, the overhead power lines and the connections to your wires are the power company’s responsibility. The electric meter is also the power company’s.
The weather head, mast & wires and the meter base (the piece the meter sits in) is the homeowner’s responsibility. Any damage to these components are repaired at the homeowner’s expense.
Downed power lines are a common occurrence year round and are extremely dangerous. Remember, stay away from downed power lines and call the power company before you call us
Xcel Energy 1-800-895-1999
Dakota Electric 1-800-430-9722